Return Policy
Effective Date: 01 Aug 2024
Introduction
At AllSalespro.com, we strive to provide a seamless shopping experience for our customers. Please read our Return Policy carefully to understand your rights and responsibilities when making a purchase on our platform.
Return Policy for AllSalespro.com Official Account
Items sold directly by the AllSalespro.com official account are eligible for return under the following conditions:
- Returns must be initiated within 30 days of the delivery date.
- Items must be in their original condition, unused, and in the original packaging.
- Proof of purchase is required for all returns.
To initiate a return for items sold by the AllSalespro.com official account, please contact our customer service team at [Insert Contact Email] with your order details and reason for return. We will provide further instructions on how to proceed with the return.
Return Policy for Third-Party Sellers
Most items on AllSalespro.com are sold by independent third-party sellers. The return policies for these items are determined by each individual seller and may vary. When purchasing items from third-party sellers, please review the seller’s return policy on the product listing page before completing your purchase.
Important Notes:
- All returns must comply with the relevant Australian consumer laws, which ensure that customers are entitled to a remedy if goods are faulty, not fit for purpose, or do not match the description.
- If you have any issues with an item purchased from a third-party seller, we encourage you to contact the seller directly to resolve the matter.
- In the event of a dispute that cannot be resolved between you and the seller, AllSalespro.com may offer assistance but is not obligated to do so.
How to Contact Sellers for Returns:
1. Log in to your AllSalespro.com account.
2. Go to your order history and select the item you wish to return.
3. Use the contact seller option to send a message to the seller requesting a return.
Return Shipping Costs:
- For items sold by the AllSalespro.com official account, return shipping costs will be covered by us if the return is due to an error on our part or a defective product. Otherwise, the customer is responsible for return shipping costs.
- For items sold by third-party sellers, return shipping costs are determined by the seller’s return policy.
Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.
Exchanges:
- For items sold by the AllSalespro.com official account, exchanges are subject to product availability. If you wish to exchange an item, please follow the return procedure and place a new order for the desired item.
- For items sold by third-party sellers, exchanges are subject to the seller’s policy.
Contact Us:
If you have any questions about our Return Policy, please contact us at:
AllSalespro.com
Email: [email protected]
Introduction
At AllSalespro.com, we strive to provide a seamless shopping experience for our customers. Please read our Return Policy carefully to understand your rights and responsibilities when making a purchase on our platform.
Return Policy for AllSalespro.com Official Account
Items sold directly by the AllSalespro.com official account are eligible for return under the following conditions:
- Returns must be initiated within 30 days of the delivery date.
- Items must be in their original condition, unused, and in the original packaging.
- Proof of purchase is required for all returns.
To initiate a return for items sold by the AllSalespro.com official account, please contact our customer service team at [Insert Contact Email] with your order details and reason for return. We will provide further instructions on how to proceed with the return.
Return Policy for Third-Party Sellers
Most items on AllSalespro.com are sold by independent third-party sellers. The return policies for these items are determined by each individual seller and may vary. When purchasing items from third-party sellers, please review the seller’s return policy on the product listing page before completing your purchase.
Important Notes:
- All returns must comply with the relevant Australian consumer laws, which ensure that customers are entitled to a remedy if goods are faulty, not fit for purpose, or do not match the description.
- If you have any issues with an item purchased from a third-party seller, we encourage you to contact the seller directly to resolve the matter.
- In the event of a dispute that cannot be resolved between you and the seller, AllSalespro.com may offer assistance but is not obligated to do so.
How to Contact Sellers for Returns:
1. Log in to your AllSalespro.com account.
2. Go to your order history and select the item you wish to return.
3. Use the contact seller option to send a message to the seller requesting a return.
Return Shipping Costs:
- For items sold by the AllSalespro.com official account, return shipping costs will be covered by us if the return is due to an error on our part or a defective product. Otherwise, the customer is responsible for return shipping costs.
- For items sold by third-party sellers, return shipping costs are determined by the seller’s return policy.
Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.
Exchanges:
- For items sold by the AllSalespro.com official account, exchanges are subject to product availability. If you wish to exchange an item, please follow the return procedure and place a new order for the desired item.
- For items sold by third-party sellers, exchanges are subject to the seller’s policy.
Contact Us:
If you have any questions about our Return Policy, please contact us at:
AllSalespro.com
Email: [email protected]
